Thursday, November 29, 2007

I hafta bitch...

Remember how that company brought over the ice machine thing the Dr. ordered?

Before they came over I asked him to check on my insurance and make sure it is covered... He says "I called them and they are getting back to me but I don't see a problem with it... If there is a problem we will comp you the cost... I will make sure it won't cost you a dime"

I said "Ok great"

Well guess what... the company calls me a few hours later and says we have a 70/30 plan and the cost will be about $270 or something like that...

I said "No the rep promised me it wouldnt cost me a dime, insurance would cover it"

Surgery day I get another call... "Ok well we will only charge you 15% for $130 something"

Uh... No I dont think so... I have an ice maker...

So they picked up the machine today...

WTH?  Give me a break!  The rep said "It won't cost me a dime" and he's right...

Get your machine outta here...

What a waste of my time... Grrrrr....

4 comments:

eml625 said...

You sure have a New York attitude !!
Love Candices' comment.
That's sure a nasty lookin scar!
hugs,
Ellen

queeniemart said...

what a load of baloney. WOW. Thank God you can make your own ice but what a PITA.
LOVE, lisa

imgr8phil said...

Customer service these days is for the birds.  People just can't tell you the truth.

Phil

nay0114 said...

What the heck I'm gonna have to reset my alerts I don't get you NOW I'm catching up.
You're right tellem to take the damn thing sooner the better.
Take care, Chrissie