Tuesday - Our check out day of the Luxor had finally arrived... Before Sam and I checked out we headed to the breakfast buffet... As we stood in line at 10am... We couldn't help but notice this couple ahead of us... A man who was about 5'3 was all over his new Asian bride, who was taller than he was... I mean Sam and are pretty lovey dovey, we hold hands, blah blah, blah but he was rubbing her back, kissing her neck, holding her hand like he could not believe how lucky he was to have her... It was not endearing, it was weird...
So when it was his time to pay, he gave the cashier a State Department card from Saudi Arabia... she rang up the ticket and he complained she charged him sales tax which I guess he does not have to pay in the United States... So she has to cancel the sale, call a manager over to ring it up without sales tax etc... etc...
Finally, we pay for our meal and eat at the buffet... The only complaint I have about the breakfast buffet is the orange juice is not orange juice... it was Tang... which is fine if you want Tang... I wanted Orange juice but whatever...
As we are sitting there finishing up, Sam saw our receipt sitting on the table...
"Hey you know what? They charged us for 3 meals not 2" "Really? let me see"
Sure enough... they did and we didn't noticed because we were so engrossed in the State Department guy... So I go tell the cashier, who has to call a manager over to fix it... but the Manager is in the bathroom... [for quite a while, I might add] 20 minutes later... they handled it...
[Let me get my soapbox out... huff puff... Ooooo its heavy]
I have been going to Las Vegas since I was 9 years old... I have stayed at most hotels on the strip with my parents... Now back in the day... They would have given us line passes for our next buffet trip for the inconvenience... They would have given us a VERY nice room, with a VERY nice view when you mentioned it is your 25th Anniversary... The Hotel and Casino would do EVERYTHING to make your trip very pleasant... uh so you would come back and stay with them... But today? The employees could care less if you come back, they do their job and go home... I blame the Hotel and Casino for their attitudes... If they gave them the power to give stuff out and told them "The customer is always King, make them happy" they would do it...
Anyway, I am done bitching about the Luxor...
We checked out and headed over to The New York, New York Hotel... but before we did I called American Express Concierge number and told them what happened at the Luxor... How bad the first room was and how we would like to avoid that hour and a half thing again at the N.Y. hotel... They called ahead and talked to a Manager and presto when we checked in... they upgraded our room, gave us a great view on the 21st floor!
Like the Am/X concierge guy said "If the room is not nice, you call us right back and we will get it fixed... Its not everyday you celebrate your 25th!!!"
Huh uh... EXACTLY what I was thinking!!!
After checking in... We went down to the casino area... it was really cool... They had all these shops and places to eat... I guess from New York... It looked like little streets and said Greenwich Village on the signs... Now I have never been to Greenwich Village in New York but the one in the hotel is very nice! Sam and I saw a very nice steak place called Gallaghers... So we planned on eating there on our last night in Vegas... I guess there is one in Manhattan and its famous... been there since 1927... Ellen have you eaten there? How about you Jeanne or Mary? Anybody been there or driven by it?
Just curious...
More on Gallaghers later...
The next day Sam and I wanted to go to the Grand Canyon... so we decided to call it a night somewhat early... After playing the slots for awhile, I had to use the restroom... so Sam waited for me at this Irish Bar... When I came walking back, he was leaning on a stool and there were about 7 guys near him, they were in their 20's and obviously on the prowl for chicks... So I walked up to Sam and said
"Hi... what is your name?" Sam looked at me and said
"Names are not important" I laughed and said
"I like how you think!" then Sam said
"Oh ya? I am going to my room, wanna go?"
"Sure" and we walked away leaving those guys tripping...
Sam and I are weird I know...
Stay tuned because my next story has to do with Sam being an Eagle Scout...
Never leave a hurt person on the trail...
3 comments:
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Great pictures the colors are really pretty against the sky.
So glad you were able to final get in a good place.
LOL on the story about the guys, but half of them were married too.
Take care, Chrissie
Those are great pictures! You look so pretty! I'm glad you had such a good time despite the hotel troubles. I'll never stay there either. Too bad. It seems like a nice place.
You're so right...customer service is right out the window nowadays. It's terrible! I've found that to be true with all kinds of businesses.
Miss ya!! xoxox
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