Remember how that company brought over the ice machine thing the Dr. ordered?
Before they came over I asked him to check on my insurance and make sure it is covered... He says "I called them and they are getting back to me but I don't see a problem with it... If there is a problem we will comp you the cost... I will make sure it won't cost you a dime"
I said "Ok great"
Well guess what... the company calls me a few hours later and says we have a 70/30 plan and the cost will be about $270 or something like that...
I said "No the rep promised me it wouldnt cost me a dime, insurance would cover it"
Surgery day I get another call... "Ok well we will only charge you 15% for $130 something"
Uh... No I dont think so... I have an ice maker...
So they picked up the machine today...
WTH? Give me a break! The rep said "It won't cost me a dime" and he's right...
Get your machine outta here...
What a waste of my time... Grrrrr....
4 comments:
You sure have a New York attitude !!
Love Candices' comment.
That's sure a nasty lookin scar!
hugs,
Ellen
what a load of baloney. WOW. Thank God you can make your own ice but what a PITA.
LOVE, lisa
Customer service these days is for the birds. People just can't tell you the truth.
Phil
What the heck I'm gonna have to reset my alerts I don't get you NOW I'm catching up.
You're right tellem to take the damn thing sooner the better.
Take care, Chrissie
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